1. Introduction
Welcome to Dolmon ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered creative platform, including our website, applications, and services (collectively, the "Service").
By accessing or using the Service, you agree to this Privacy Policy. If you do not agree with the terms of this policy, please do not access or use the Service.
2. Information We Collect
2.1 Information You Provide
- Account Information: Name, email address, and password when you create an account.
- Payment Information: Billing address and payment details processed securely through our third-party payment processor. We do not store full credit card numbers.
- Content: Images, videos, text prompts, and other creative inputs you upload or generate through the Service.
- Communications: Messages and correspondence you send to us, including support requests.
2.2 Information Collected Automatically
- Usage Data: Information about how you interact with the Service, including features used, generation history, and session duration.
- Device Information: Browser type, operating system, device identifiers, and IP address.
- Cookies & Tracking: We use cookies and similar technologies to maintain sessions, remember preferences, and analyze usage patterns.
3. How We Use Your Information
- To provide, maintain, and improve the Service.
- To process transactions and manage your subscription.
- To personalize your experience and deliver relevant content.
- To communicate with you, including service announcements, updates, and promotional materials (with your consent).
- To detect, prevent, and address technical issues, fraud, and security concerns.
- To improve our AI models and generation quality using aggregated, anonymized data. We do not use your personal creative content to train models without your explicit consent.
- To comply with legal obligations.
4. How We Share Your Information
We do not sell your personal information. We may share information in the following circumstances:
- Service Providers: Third-party vendors who assist in providing the Service (e.g., cloud hosting, payment processing, analytics).
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
- With Your Consent: When you explicitly authorize sharing.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you with the Service. Generated content is stored according to your subscription plan. You may request deletion of your account and associated data at any time by contacting us.
6. Data Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Your Rights & Choices
Depending on your jurisdiction, you may have the right to:
- Access, correct, or delete your personal information.
- Object to or restrict certain processing activities.
- Data portability — receive your data in a structured format.
- Withdraw consent at any time where processing is based on consent.
- Opt out of marketing communications.
To exercise your rights, please contact us at privacy@dolmon.com.
8. Cookies & Tracking Technologies
We use the following types of cookies:
- Essential Cookies: Required for the Service to function (e.g., authentication, security).
- Analytics Cookies: Help us understand how users interact with the Service.
- Preference Cookies: Remember your settings and preferences.
You can manage cookie preferences through your browser settings. Disabling certain cookies may affect the functionality of the Service.
9. International Data Transfers
Your information may be transferred to and maintained on servers located outside of your country. We ensure appropriate safeguards are in place, including Standard Contractual Clauses where required by applicable law.
10. Children's Privacy
The Service is not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the Service after any changes constitutes acceptance of the updated policy.
12. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us: